Training & Preparation

TRAILHEAD™ is the most comprehensive on-going training program available.

Our training waypoints are designed to provide ongoing training opportunities for Advance Planners.

Learning is about the journey, not the destination.  Just as the marketplace continues to change for the deathcare profession, so do our clients’ needs.  The trainers at Cairn network with Advance Planning Professionals across the country to remain on the cutting edge of advanced planning training standards.  The training provided is also beneficial to the entire staff at Funeral Homes, as all of us are responsible for educating the public on the value of Funeral Service.

  • 4-Week Training Checklist

  • Adding Value

  • Advance Planner Kit

  • Funeral Presentation

  • Handling Objections

  • Product Training

  • Selling Skills

  • Referrals

  • Funeral and Cemetery profession Training

  • Presentation Training

  • Selling Skills Training

  • Continuing Care Training ™

  • Group Presentation Training

  • Phone Scripts Training

  • The Dark Side

  • Goal Setting